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DB Review, database schema navigation utility: How to Contact us for presale or technical questions

Please send any questions, comments, requests and bug reports to support.
Our support team is online every day with typical time to answer of 2 to 24 hours.
When you contact technical support, you should be prepared to provide the following information:

  • Product version (you can find this information from About menu item of Help menu).
  • Database system version and operating system version (including service pack version, if applicable).
  • Product Log file.
  • A description of what you do before the problem occurs.
  • Error messages you see when the problem occurs.

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